Reading all these comments, and the lack of response from TT, I just can't help but think how disconnected the Executive Team must be from the products that their company sells. I've seen it before in other companies, they have no idea what is going on in the actual product/ on the floor/ with the consumers. They have a bunch of "yesmen" who tell them what they want to hear. It's all about cutting costs and services. Instead of investing in this unique product (that has been neglected since 2019) to make it better/appeal to more people.
Oh, another thought on why they made this decision so abruptly. There must be a new executive at the top who is trying to "make an impression" "create change" or some other BS, and this is their way of doing it. Pissing off a loyal customer base. Clearly they do not use the product themselves and don't care about us.
