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@Joe_da_mole 
Yep, me too. For once, I put on caps lock, and send back a furious email scream at him/them/it. Don't usually use ALL CAPS but such a non-response begged for it. Especially as I had already pointed out that Mint is a worthless replacement for the purpose at hand -- don't go shoving Mint at me again!
So. Very. Furious.