topaz03
New Member

Someone tried to file a tax return using my information on a different account. I have to respond within 48 hours, but customer support is closed weekends. What do I do?

I received an email yesterday on Friday, the 3rd, saying “We've noticed that someone attempted to fill out a tax return using your information with a different account.” And if I do not respond within 48 hours of this email, that they would file the return to the IRS. I see on my TurboTax account in the Account Activity section that a different account was using my information yesterday from an unknown device.
I did not access, sign in, or file any of my tax returns yesterday so I need to cancel this return. However, customer support is closed weekends, so what can I do? Do I wait till Monday, let it be filed, then have to go through the IRS?