@ blancaneaux wrote: "IRS says they have no record."
How is the IRS saying that? Did you speak to a live agent at the IRS, or are you referring to the IRS "Where's My Refund" tool?
Do you have an IRS online account?
By the way, there is a new feature at the IRS WMR tool, which allows you to look up refund information for the current tax year being filed and also the prior two tax years. Are you selecting 2020?
- Select the tax year in question.
- Be sure you enter the correct SSN and filing status.
- Be sure you are using only the Federal refund amount. Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.
- Look at your actual 2020 Federal return to get the Federal refund amount, i.e., your 2020 Form 1040, Line 35a.
