@marionbry601 wrote:
YES I NOTICE SOME OF MY FILES MISSING 2018, 2019,2020, AND ONE 2021
In Windows, the default folder is the \Documents\TurboTax folder.
Search your entire computer system for *.tax or any file ending in *.tax2018, *.tax2019, etc. Also look in the Recycle Bin.
If you are using Windows and have multiple Windows user accounts. log into each Windows user account and do the search from within each user account.
One user said he found his files by logging into the Windows Administrator account (Admin) and looking in the Documents folder and was able to move them to the Documents folder of his Windows user account.
If Windows, see if it could have moved the files to OneDrive and also check the OneDrive Recycle Bin.
And check other cloud storage you may have.
In the future, it's a good idea to back up important files to an external storage device/media, etc. just in case.
