Having the same issue, called NYS tax department since its been almost 2 months since I filed my return. They verified me using the address and taxable income, but said the refund amount is actually different but they cannot tell me what the actual amount is. I checked the PDF for state return and the number is what I am inputting. What can be the reason for the difference? The NYS department also said they do not recommend using TurboTax for state filing any more.
