Get your taxes done using TurboTax

I am canceling intuit turbotax charges on my credit card ending 9010 for $29 and another charge for $25.  I was unable to benefit from either as my income tax was declined that I did with TurboTax.  I also felt very frustrated with all the stress of not being able to do my taxes without these additional charges.  I am elderly and was trying to do my taxes online and it is very difficult when I get confused very easily and having to pay charges just to get my taxes done is very hard on me as I live on a very limited budget.  Please credit those charges back to me.  Thank you.