R WELLS
Returning Member

Get your taxes done using TurboTax

Yes, TurboTax messed up the line 30 entry for the Recovery Refund Credit.  The specific error was made on line 12 of the credit worksheet.  It specifically states that line 8 should be multiplied by line 11, but the program failed to perform this step and simply entered the line eight amount into line 12.  Line 12 on my recovery worksheet was zero.  If the multiplication had been done as required on the worksheet, it would have clearly indicated that I was not entitled to an additional Recovery Refund Credit.

Now I am sitting here looking at the $1400 (plus penalties and interest) bill from the IRS.  I wonder if TurboTax would acknowledge its obvious error an offer to cover my penalties and interest.  I can’t seem to find anywhere on this site where I can report they made an error and request compensation. 

 

I am a CPA with 35 years of tax preparation experience, but I never knew that I had to check TurboTax for math errors.  If that is the case, I might as well just prepare my own return and not use software.