Thank you. I tried that. The problem is, that still causes the Missouri tax form to be the wrong one. At the very least it will cause them to send it back. The Missouri form for income split between Missouri and another state is not the same one used for the entire income from Missouri. There is no way to manually change the form, either.
The last CPA I spoke to started trying to manually delete random pieces of the non-resident (!) thinking if I removed enough forms from the blank NR-state return, and added zeroes everywhere else, it might work out. OMG, what a mess that would have made. Then she said that just paying a CPA and giving up on my $366.00 was all she could see for me to do.
The simple solution is to have someone with the authority to override the software and delete the unneeded non-resident form. Or as a last resort, allow me to start a new account, upload my Turbotax federal .tax file (already bought/e-filed), and let me complete and file Missouri without paying for either one all over again.
I haven't filled, filed, or printed the non-resident state, obviously, and they could verify that. If they are so worried, they could argue about refunding the money for it, but still delete it so I can do my Missouri taxes!
I really do have to have the NON-RESIDENT state removed, or a free download of the software which would allow me to do it at home. The cost for the entire software, including the federal e-file, is 120.00. I spent 366.00 for my federal and have no states. I just want whatever would allow me to complete Missouri on the correct form. But they won't do it. There is not even a way to contact the department that deals with glitches like that. NONE.
Do we need another class action lawsuit like the "free filers" one that hit the news this week? Maybe. I hate that kind of conflict, but I am going to at a minimum make an FCC complaint if I get no help. I am sharing my story, too, around the web, ho[ping someone form TurboTax will take note. I've already sent feedback, created work tickets with "Live Expert Help", etc.
