@kraggymac wrote:
Once you have opened the product CD you will be unable to return it for a refund.
An occasional retailer might take it back (I think Costco might, for instance.) However, if a retailer won't refund your product purchase, you can use the online refund request form. TurboTax has a 60-day satisfaction guarantee for the desktop software (CD/download) no matter if purchased from TurboTax directly, a retailer, or authorized reseller.
FAQ: How do I request a refund for my TurboTax product?
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...
