@martywit wrote:
All I have is confirmation saying "closed", but what is next? Am I the first one to do this? I would like more information to know what is happening.
This is a user community forum--not a direct route to TurboTax Support. No one here is going to know anything specific about your issue and your account.
"Am I the first one to do this?"
We can only guess what your situation is based on the title of this thread. I suspect you may have asked for a product refund, since that is the title of this thread. Use the link I left you in my previous answer to reach TurboTax Support by phone for any info.
However, if you used the online refund request form at the link below to submit a request, you can use the same form to track your submission.
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...
If that's how you submitted a request, then scroll way down on the form to where it says "Already submitted a request" and look for a tiny link "Track refund requests."
A statement there says that method is only for tracking a request originally sent using that form.
