If you have been sold a program with poor QA, and burning enormous amounts of time, it doesn't matter how many other users are not complaining. Even if AV may solve one issue for a few, it has nothing to do with the hundreds (possibly thousands) of others who are dealing with the very specific problems being reported. If it was just an AV issue, Intuit CS would have easily solved this problem for the few people who suffered though the support script. They haven't and it isn't. Even their own FAQ acknowledges its an open problem.
Rather than PR trolls seeking to minimize the severity of the situation, how about a factual report from Intuit's PLM or engineering organization providing an honest assessment of when this will be fixed?
Good luck to all.