I’ve been trying to talk to a real person and it wants me to pay $29. All I’m trying to do is finish filing my taxes and the website keeps saying “Ooops, we have hit a snag”. I’m on the File section of TurboTax. It says “just 3 more steps and we’ll file your returns.” I click the Start box on step 1 and get the error message. I can’t proceed to file. Please help. @BillM223
