Get your taxes done using TurboTax


@gedmondson67 wrote:

turbo tax said i was getting $2000 plus back on my return.  IRS said I owed $740. who make the mistake?


This is mainly a user community forum, so no one here will know anything specific about your return.  I'll tell you how you can get help from TurboTax below.

 

Did you get a letter from the IRS?  If so, it should have explained why they were reducing your refund and why you ended up owing taxes due.   The IRS may or may not be correct.

 

Or there can be a mistake on your return.  TurboTax relies on whatever entries you make during the return interview.    Some common reasons that IRS lowered refunds for some filers this year:   Did you happen to claim the Recovery Rebate Credit for any third stimulus credit (EIP3) when you had already received it previously?  Or advanced child tax credits that were already received?   Again, we won't know anything specific about your situation in this public forum.

 

You can phone the TurboTax free Audit Support Center for help with an IRS letter.  They can question you to see what might account for the difference between your TurboTax return and what the IRS is saying, and can tell you how to proceed.   If you disagree with the IRS letter, they can tell you what recourse you have.  The IRS letter may also state what recourse you may have.

 

To get the phone number for the free TurboTax Audit Support Center, go to the page at this link and click the blue "Get Help" button.  Then follow the prompts, and it will display the phone number.

https://support.turbotax.intuit.com/irs-notice/audit-support/