1. Wife passed away Oct 2021, How to file
If you filed a joint return in 2020, then you will do exactly the same for 2021. When entering/confirming your wife's information, remember to check the box to indicated she passed away.
2. I ordered on-line TurboTax 2021 from Amazon, received download but product will NOT finish optining, so can not prepare tax.
Kinda hard to make a call when dealing with a downloaded installation file from a third party seller. The download may be corrupt, meaning you need to download it again. Could be issues with your own computer. Make sure all windows updates are installed, redownload if necessary and try to install the program again.
If the program was successfully installed but just won't open, that could indicate problems on your end. But you'll have to uninstall the program, reboot the computer first, before attempting to re-install it.
The first time you open the program after installing it, I expect you will be asked for an activation code, which should have been provided to you by the 3rd party seller. Without that code, you can't open the program and start your tax return.
