jntowers
New Member

Do I really need Credit Karma? When I filed (which looks to be complete), it sounded like it was required, but errored out when I tried to sign up (which I don't want).

When I filed my return, it made it sound like I had no choice but to sign up for Credit Karma since it was part of Intuit.  So I followed the instructions, but it gave me an error.  Now I know the error is because I have my credit reports locked.  But I don't care about Credit Karma, don't want Credit Karma, and want to get rid of it.  I don't want to lift the locks on my credit report for this.

I know from text confirmations and my Turbo Tax log in that my return was filed and accepted.   

When I reached out to Credit Karma to ask about all of this, their customer support was useless, telling me I needed to contact the IRS to find out what would happen to my return if I cancelled my Credit Karma account.

I just want some clarification on this.  Do we really need an account with CK?  If I can get someone there to actually close my account, is that going to mess anything up on my return?  

If Turbo Tax requires this going forward, I might have to switch services.  My tax situation is relatively simple now, so it wouldn't be a hard change...

Thanks in advance!