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Get your taxes done using TurboTax
Same problem as the above. Mac Home Business 2021 crashed while inputing. When trying to re open it pops up for a split second and immediately crashes. I spent almost 5 hours on the phone with two different TT representatives. We tried deleting and re installing four times including a "new" copy that was sent to me. The final conclusion..."it must be a problem with your computer" (a two year old MacBook Pro with latest software, that works flawlessly with every other application).
Totally unacceptable response. I believe it is clear that there is a corrupted file that remains on my Mac even when the software is deleted. This is a TurboTax problem that should be fixed.
I downloaded a copy to my wife's MacBook, brought my data file over and it all worked perfectly. So my immediate problem was solved, but now I have a computer that is incapable of running the software that I purchased...and I live in fear that any future attempt to use TurboTax will result in a recurrence of the problem and potential additional damage to my computer.