thgiii
New Member

Get your taxes done using TurboTax

Same problem as the above.  Mac Home Business 2021 crashed while inputing.  When trying to re open it pops up for a split second and immediately crashes.  I spent almost 5 hours on the phone with two different TT representatives.  We tried deleting and re installing four times including a "new" copy that was sent to me.  The final conclusion..."it must be a problem with your computer"  (a two year old MacBook Pro with latest software, that works flawlessly with every other application).  

Totally unacceptable response.  I believe it is clear that there is a corrupted file that remains on my Mac even when the software is deleted.  This is a TurboTax problem that should be fixed.

I downloaded a copy to my wife's MacBook, brought my data file over and it all worked perfectly.  So my immediate problem was solved, but now I have a computer that is incapable of running the software that I purchased...and I live in fear that any future attempt to use TurboTax will result in a recurrence of the problem and potential additional damage to my computer.