Level 8
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Get your taxes done using TurboTax

I spent close to two hours on the phone yesterday with TTax technical support and still do not have a resolution.  Their focus was almost exclusively on firewalls, virus, and malware protection which was disappointing.   I've spoken to four tech support individuals now and all were unaware of the difficulties we're having so I suggested they have representation in these forums and let them know this issue affects the complete TTax line of products.  At the conclusion of the call yesterday the representative was going to escalate the issue to their application development staff so I hope something good comes from that.