Here it is, Tax Day and I'm having the same problem. I am in Hawaii, not KC. I'm not even e-filing state tax; I plan to print & mail. But TT crashed while e-filing federal taxes. Now it won't relaunch.
I'm made a back up copy of my tax file as people said it got wiped out during troubleshooting. I did not see any tips in this discussion that will help. I cannot even launch the software now, and I have all s/w updates.
Any ideas? TT has known about this problem for at least a month? How can it not be fixed???
