ITo
Level 1

Get your taxes done using TurboTax

this is super annoying and kinda makes me regret using TT. My return was rejected 6 times already. The error code that I received is IND-031-04  - AGI or last year pin is wrong. My AGI is correct (i double and triple checked), and I used a tax preparer last year, so he choose my PIN. I tried using 0 for AGI as recommended above, I tried using the same PIN my preparer used last year and also tried some random number as suggested by TT. Nothing worked. I am pretty sure this is an issue with TT and this is unacceptable.