KN10
Level 1

Get your taxes done using TurboTax

I just had the same issue, and after spending an unhelpful 30 minutes with TT, and was told to call QB, I opened up the "discounts" dropdown and noticed a tab that started with "QB".  I clicked on that to apply it, and it worked.  Removed the $168 that TT was trying to charge me.   Hope this helps