At the end of the day, Turbotax fails.
- They tell you to enter any 5 character PIN. If a certain PIN - ie, last year's - is required, SAY THAT.
- They tell you to enter your spouses AGI for last year. HUH? Married filing jointly? How unclear could their instructions possibly be?
- As I previously mentioned, let me know WHICH submittal has been rejected and give me a better reason why.
It's like their application development staff got sleepy at the end of the program and didn't give a s*%t about maintaining focus and clarity. And I have yet to see a TT posting taking ownership of this ridiculous blunder.
I have used TT for years but I'll look for alternatives going forward ... and encourage whoever I speak with to do the same. Intuit's disregard for their customers is beyond words.
