I bought the TuboRax premiere for the year 2021 tax.
I choose e-file and constantly got rejected email.
Noticed the possible reason is listed as "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."
However I am pretty sure my AGI number is correct b/c I got this directly from IRS ID.me ( For anyone who does not knowm ID.me is a website for IRS to trace your tax information. You should register it!)
IRS ID.me:
turbotax
Year 2021 is the first year to e-file. For last year, I believe I mailed the tax, not e-file. ( I acrually bought and used Turbo tax last year (Year 2020) and e-file rejected, so I changed my mind to directly mail the tax info, so there should be no 5-digit e-file PIN for last year).
How do I fix this issue?
If Turbo tax cannot help me e-file for continously 2 years, I don't think I should buy it anymore.
