awong805
Returning Member

Get your taxes done using TurboTax

I'm in the same boat.  I've spoken to 6-7 specialists and they all just go through their troubleshooting checklist.  I've tried 4-5 different browsers, 3 different computer, 3 different ISP's.  I've cleared cache/cookies, reset computers and routers.  It definitely a problem on TurboTax's side.  I've been told a few different responses:

1. Can't fix it

2. Upgrade to the live help to have someone do your taxes for you

3. Wait 24 hours

 

If I can't get this fixed today, I'll be moving over to TacAct or H&R.  Been with Turbotax for years and never had an issue, but spending hours trying to fix this issue has been a nightmare with no solution.