It is possible that the financial institution did not part with TurboTax this year. However, you can still enter the Form 1098-Manually. On the page titled "Let's import your tax info", where you see all the financial institutions, at the bottom right, there will be an option for "Change how I enter my form". Click on that. Then on the next screen, click on "Type it in myself" and enter the name of the lender and answer the questions accordingly.
