Oh NO!! So sorry.
We've used TurboTax for over 15 years and have been satisfied with it...
Except for the One Time that we tried the online option, about 5 years ago.
It was a horrible experience and because of that would never recommend the online version to anyone. Sorry to hear about your experience. You'd think that after so many years later that it would be better.
I hope that they never go to the online version only because we'd be forced to look for another option.
I hope that they refund at least a portion of what you were (forcefully) upgraded to.
