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Desktop v Online - HELP!!!!!
So I've just spent hours inputting everything into the Online Version thinking I was using the download I purchased from Costco; apparently not. Tried Tools, saving to my downloads and the Desktop Version says it doesn't support the file. I'm beginning to really hate TurboTax - no clear direction on the two different versions. Please help me save my sanity and give me specific direction on how I can transfer everything I just completed to the Desktop Version and use my download that's already been paid for. I was completely done and it was prompting me to pay which is how I figured out it was the wrong version. I just don't understand if I have an Account why it doesn't connect.
Thanks in advance.
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‎April 16, 2022
7:39 PM