SN2674
Returning Member

Desktop v Online - HELP!!!!!

So I've just spent hours inputting everything into the Online Version thinking I was using the download I purchased from Costco; apparently not. Tried Tools, saving to my downloads and the Desktop Version says it doesn't support the file. I'm beginning to really hate TurboTax - no clear direction on the two different versions. Please help me save my sanity and give me specific direction on how I can transfer everything I just completed to the Desktop Version and use my download that's already been paid for. I was completely done and it was prompting me to pay which is how I figured out it was the wrong version.  I just don't understand if I have an Account why it doesn't connect. 

Thanks in advance.