More current intel:
Bought the software at Costco in CA on 1/2/22.
Attempted to download it.
Was unable to find any link that references downloading current tax year product when the CD was not provided.
Called once on 4/16 and waited almost 15 minutes on hold before being disconnected.
Tried unsuccessfully to find the information I needed via online chat.
Called a 2nd time on 4/16, with a support ID. Still waiting to speak with a live rep.
Note: in this day & age, when one can reasonably expect to navigate a web portal with a minimum number of clicks, how is it that one has to answer several irrelevant questions before one is put on hold to speak to a person?
