When we file and get rejected it gives code iND-996 - basically saying one of your dependents needs a ip pin in order for the return to be accepted. When 3 dependents are involved- and the IRS has not notified you before today (when they rejected your e-file with above code) and when we call the number you linked above it states the IRS is not dealing with IP pins right now- (not have they for the past 53 days- as many of us has called everyday for nearly 2 months) lastly, when you call a random IRS number and wait hour and half to talk to a person- and they tell you- they don’t see that any dependents have an IPPIN, nor has there been any “flags” to your account and she has no idea why so many people are having this issue this year. And when you do TT chat to discuss it, and the guy Joshua says that ALL your dependents need an IPPIN- and when you respond “since when does every dependent need an IPPIN? Are you sure??” And he immediately disconnects from the chat. Leaving you to start another chat, to have that one give you that bogus IRS black hole number you just gave us, and tells you to start an IRS -ID me account for each dependent to get them each an IPPIN and so you do just that- which is not an easy process- only to end up having the “get your IP now” link in the IRS site have “technical issue 112” over and over- so you contact the TT online chat again, to end up having Susie tell you need to just mail your taxes in…..
