non-resident state tax NJ

I am trying to get a full refund of my NJ state tax.

I paid in $1,597 for the NJ state withholding and the Turbo Tax refund shows $860.  Why only $860?  Where is the other $737?  I need the full amount back and i will pay the PA tax (my resident tax).

Should get full amount back, right?

 

Was working with a TT tax advisor and they went on hold and then hung up.  That is about 4 different hang ups or disconnections this tax season. STrange.