deedeedumdum
Returning Member

efile fails with validation failed

using 2021 business and home turbotax on windows 10.  when pressing the 'submit returns now' button a popup appears saying that validation failed and to check for and install updates. when checking for updates turbotax says that it is up to date. when I try to manually install update I get a message saying that turbotax is not installed, however it is, and that it needs to be installed prior to update. I have uninstalled and reinstalled turbo tax with no success. This turbotax was purchased and downloaded from gohant.com. Any ideas?