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For folks who are having issues with some login screen info not showing - are you running Windows 11?   
I am asking because I have experienced some user interface issues with other software on Windows 11.
In one case, pressing the ALT key showed the UI elements that were missing - so if it was on Windows 11, you might perhaps, give that a try (in lieu of changing screen resolution).

(Windows 11 is still half-cooked IMHO.)