I believe I experienced the same issue you are referencing. We experienced a personal ID theft event last year, so when I completed the personal ID theft section, TT immediately took me into the business ID theft section. It would not accept a "no" answer to indicate we did not experience a business ID theft event!
This is one of many reasons why I will not be using Intuit TT next year. There are far too many inconsistencies and ambiguities.
