not sure why they call it the online menu. In the mac do the following. Open the program go to expand the screen all the way. (as opposed to view other icons in the screen)
Now click next to the apple where it says Turbo Tax
The apple, turbo tax file edit View (this is the top line in the screen)
Click on turbo tax
Check for updates.
If you have several applications on your app folder deleted the old ones keep only the new ones look at the dates in the info.
Hope this helps!
