BoHoWo
Returning Member

Get your taxes done using TurboTax

I tried that too: either use the address I typed in, or the so-called USPS generated address: none worked ... same error message: [in red block over the top of the page, after submitting the $25 to Turbo Tax]: "We are sorry, we are having trouble authorizing your credit card. Please, verify your billing address, card number and CVV and try again.] Two other curious things happened too: 1) When I sign in with my Intuit account with name and password, and you click on "Remember Me", the next time around you have to enter everything again. So, the "Remember Me" doesn't even work on the Intuit Sign In page (as a member or as a Guest). 2) A friend of mine has a brain tumor and I went over to her house (she lives in the same state I am in) and submitted her taxes using the same laptop with the same identical version of TurboTax. WITHOUT ANY PROBLEM I COULD SUBMIT HER STATE TAXES!?!?!?!? Then I had a clever idea: I am going to submit my state taxes from her house (with different router). Unfortunately, same error message, see above. By the way, anybody who thinks it is the router: since the start of these problems my WiFi network has completely been replaced: two new routers, new names, etc. I am concluding that somehow my TurboTax file is infected/corrupted somewhere and TurboTax does not refresh some bit somewhere (all these recommendations for changing the resolution of your computer etc. are too ridiculous for words: Turbo does not reset somewhere a bit that should be refreshed every time you go in and continue to work on your file). This morning Intuit made me to update TurboTax again. To no avail. Maybe I should down grade my rating from 1 to 0 (out of 10: 3 days before April 18 and TorboTax still hasn't found the cause)