Yes, after a week of getting a blank login screen everytime I tried to import from Schawb, I finally got it to work early this morning by constantly changing the video display resolution for every new window and after entering something for every prompt. The first time i did it, I did get a similar error to yours when it tried to retrieve the information from Schwab, but it successfully imported it after doing it again a second time. It doesn't matter which video display setting you use as long as you keep changing it for every new window/prompt for information (you can just change it back and forth between two choices). It may also help to finally go through successfully if you do it at a less busy time of day ... not sure on that.
