I am having the same issues as you! TT on line chat 4 times- given useless articles, and then useless IRS number to call- only to be told they aren’t dealing with it. I ended up signing up for pin for myself through IRS which now I’m going to have to use a different one every year from now on. But, now I’m basically stuck setting up Irs accounts for my dependents (have to have each account verified) and then they too will be stuck using Different pins each year when filing! I don’t want to do this to them.
we’ve never had an identity theft issue with any of us. What a disaster
