carpenter_brut
Returning Member

Unable to save - TurboTax Premier 2021 on macOS Big Sur

I am using TurboTax Premier 2021 on macOS Big Sur  (11.6.5) and I am unable to save my return.  When I open the File menu, all options are greyed out other than Close, Share, and Import.  Nearly all options on all menus are greyed out.  I haven't tried the Close option or the Quit TurboTax button at the end yet because I don't want to lose my work.  Any ideas would be appreciated.

 

Possibly related: At some point, I clicked a Learn More link and a help dialog opened.  A help dialog opened and I left it open while I proceeded to the next steps of my return.  I am also unable to dismiss this help dialog.  When I click any of the close, minimize, or maximize buttons in the title bar I just get a "ding" sound and nothing happens.

 

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