No, you didn't. You just have a problem that you need help solving, mainly finding your purchased download. If you were double-billed, you will not end up having to pay double once it's all worked out.
TurboTax Support can correct any incorrect charges. Watch for my full answer below. If you purchased desktop Home and Business, my answer will tell how you can get your download, and if it's not there, why you may be having trouble finding it. If that's the case, then you likely have multiple accounts without realizing it, and we (or Support) can help you find it.
And if you were double-billed, my answer below will tell you how to get all that straightened out.
Once you have your download, you do not need to use a browser at all. The online product is Self-Employed Edition, so you are apparently ending up in the online product for some reason
Watch for my full answer below on the steps you need to take.
