I requested a refund for TurboTax desktop and it was rejected since "the product was purchased more than 60 days prior to the request." Of course it was over 60 days - I had to wait for final documents. What a waste of money since, not only could I not e-file my deceased father's final return, as you can see from previous messages TurboTax "experts" were giving incorrect instructions/advice.
Along with spending hours on the phone with three supposed experts, I spent over $30 to mail his Federal and state returns, and who knows how long the refund will take. The only reason I bought the software was to e-file.
There has been this glitch for years with no resolution.
