Take a closer look at each document and see if one of them happens to be marked as 'corrected'. There is a box near the top of the form that would be checked. If so, enter only the corrected Form 1099-R.
If one form is not a corrected version, and he did not actually receive a distribution from both entities, then try contacting them again for clarification. The financial institution that administered the 401k should have sent the distribution as well as the Form 1099-R.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
