Hello! Last year I purchased TURBOTAX ONLINE DELUXE TAX YEAR 2020 PREP and I completed my taxes but never filed them. I didn't realize it until I logged in to do my taxes this year. Now I am unable to access the information from last year. I also moved to the Dominican Republic last year and my phone here will not dial 1-800 numbers and there is no customer service email for turbotax. I tried to do that chat but I am not able to talk to a live representative because I don't have turbotax plus. I feel like since this is an issue with last years taxes and I paid for upgraded plan last year I should be able to at least chat with a live representative, but that is not working. Is there any way to access my records from last year? I know that I can't file electronically but I still need access to my last years information so I can file them at some point. Sooner than later hopefully. Thanks in advance.
