Wow, I am having this same problem too. I just read through this whole thing and spent the whole day trying to get a hold of tech support only for them to have me set up to talk to a higher up tomorrow.... I am so glad I clicked on page two to see this. Did this work for you? Can I file both state and federal at the same time BUT not city? Can you let me know what was causing the issue? I dont want to have to lose any information deleting state along the way if i dont have to... I can worry about the city problem later. What did you do? This problem must be only for Kansas city people. Geesh.
