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Filing Status remains as "Not Printed or E-Filed" - after e-filing and getting "Your Returns Have Been Sent" message
I am providing the details of the steps I have completed below. E-Filing status does not get updated and I receive "tax return rejected" message after ~ 30 min even though the verification details are correct. Please help. Thanks
1. Completed the tax return and steps to e-file it.
2. Provided all the verification details and banking info
3. Turbo Tax displayed message indicating "You Just Filed Your Taxes!" + "Your Returns Have Been Sent".
4. Turbo Tax also displayed Transmission Confirmation with transmission dates and estimated acceptance date.
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After these steps are completed, Turbo Tax filing status remains as "Not Printed or E-Filed"
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After e-filing the return, I receive the first email with transmission confirmation.
After ~ 30 min, I receive second email indicating "Your tax return was rejected" with an error code "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."
I have confirmed that the AGI verification matched the 2020 AGI from the filing form.