April2022
Returning Member

Filing Status remains as "Not Printed or E-Filed" - after e-filing and getting "Your Returns Have Been Sent" message

I am providing the details of the steps I have completed below. E-Filing status does not get updated and I receive "tax return rejected" message after ~ 30 min even though the verification details are correct. Please help. Thanks

 

1. Completed the tax return and  steps to e-file it.

2. Provided all the verification details and banking info 

3. Turbo Tax displayed message indicating "You Just Filed Your Taxes!" +  "Your Returns Have Been Sent". 

4. Turbo Tax also displayed Transmission Confirmation with transmission dates and estimated acceptance date.

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After these steps are completed, Turbo Tax filing status remains as "Not Printed or E-Filed"

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After  e-filing the return,  I receive the first email with transmission confirmation.

After ~ 30 min, I receive   second email indicating "Your tax return was rejected" with an error code "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."

I have confirmed that the AGI verification matched the 2020 AGI  from the filing form.