Your app integration is BROKEN, it would be really nice to see an "expert" response actually shed light on the problem, rather than reply one of two things:
1. Have you tried clearing your cache?
2. @randomUser wow you did it!
It doesn't help at all when you parrot the same "fix" over and over that people have repeatedly said hasn't worked. And validating the one individual that miraculously makes it work does NOTHING for the rest of us. What is the point in paying for this product when it doesn't even work. At least act like you care for christ's sake.
I waited until the 6th as per the website's own instructions which brought me closer to deadline than I would've liked, and now it just fails and gives no information as to why. Will this even be fixed before the deadline? Or are we wasting our time?
And for the record, I cleared my cache, turned off browser security enabling all cookies and xss scripting, tried multiple browsers. And no matter what I do the app hangs for 2 minutes before failing with the super helpful and specific message:
No problem - we'll help you enter the information and continue with your return.
Furthermore, importing by csv also doesn't work because headers don't match, I should not have to doctor a provided report in order to upload it.
