4974642
Returning Member

e-file reject IND-996: There are several people on my taxes. How can identify who requires an IP PIN?

How can identify who in my family requires an IP PIN?  I only want to go to the IRS site to obtain the pin for that person.   

 

Also, the video support for this shows that you will be taken to the area with in the return to enter the new IP PIN but when I click on "Review again," it just takes me to a screen that states Let's Take A Look at Your Return which provides a paragraph on the need for an IPPIN.  When I then click "Continue", it states Let's Refile Your Return.

Let's Refile Your Return:

"On the next screen you can choose to e-file again or print and file by mail.  If you have corrected your errors, you can e-file again at no extra cost........." 

 

Any advice or support is greatly appreciated.