@ Alan_M wrote:
Using Turbo Tax Deluxe. Did Federal Taxes. TurboTax is requesting an additional $45 to prepare and e file State Return. Called Agent and they were of NO help.New York state had free e file for all residents.
"*E-file your state returns for only $25 per state return. The price is based on the date on which you e-file and is subject to change without notice.
"Prepare and print unlimited returns for one state at no extra cost."
WRONG! E-file fees do not apply to New York state returns."
How do I finish my taxes with the New York State return and e file them?
--Alan
You may need to respond with more info. But I think I can tell what "might" have happened but requires further info from you.
You are correct there is no state efile fee of $25 for New York state. After you prepared the New York state return, the program should have recognized that you were efiling New York State and not charged the $25 efile fee. Or did you not even get that far? Since you mentioned a $45 fee, that makes me wonder if it was charging you for the NY state program download. If so, then you may be using the wrong version of Deluxe (there are two versions, as explained below.)
You said TurboTax Deluxe is asking you for "$45 to prepare and file your state return." That makes me wonder WHICH version of the Deluxe software do you have? Desktop Deluxe comes in 2 versions--one that is Federal-only, and another Deluxe version that is a combo version with both Federal and State programs included. If you have the version of Deluxe that is Federal-only, then that version includes no state program, and it would ask you to pay $45 to purchase a state program. The Deluxe Federal-only version is mainly for users who live in states that have no state income tax or those who otherwise don't need a state return.
On the other hand, if you have the version of Deluxe that is a combo version with both Federal and State programs, it should have allowed you to download the New York state program for free. Once you have prepared the New York state return and ready to efile, the program should recognize that it is NY state and not charge a NY state efile fee; i.e., no $25 fee for NY state.
