RE: Turbotax Software update problem
The middle option has worked for me each time I try to help someone. The Windows System File Checker (SFC) is a tool that is built into all modern versions of Windows. This tool allows you to repair corrupt system files in Windows. Each time I use it I find that we see corrupted windows files and they get fixed.
Then I have the person reboot the computer.
Log back in to TurboTax and go to File and update again. This time the update sticks and we are allowed to move on and finish efiling.
Good luck finding corrupt files . Its always best to get those repaired for the best computer health. Have a Beautiful Day!
If that didn't work, try one of these options:
Run the Windows System File Checker, then try installing/updating again.
Re-register Windows Installer:
- Select Start > Run.
- Type MSIEXEC /UNREGISTER and select OK (it'll look like nothing happened).
- Repeat step 1 and type MSIEXEC /REGSERVER.
- Install/update TurboTax again.
