I am having the same issue with TurboTax 2021. Every time the application does an automatic update, it prompts me for the activation code. Apparently, I have updated too often, and I am not allowed to enter my activation code any more. It says I have entered it on more than the allotted five computers, even though I am only using it on one computer. Now I can't use TurboTax, even though I paid full price for it.
There is no tech support phone number or direct links to get any real help from Intuit or TurboTax on their websites. Everything is a puzzle of infinite loops of frustration or useless voicemail robots that do nothing but aggravate customers further. Customer Support is nonexistent. I have been foolishly using TurboTax for 17 years. Maybe I should try H&R Block.
