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My code was not shared with anyone.

However, was installed on 2 machines and both are mine (initially with laptop PC, then with desktop PC).

 

I called back and spoke with a different TT rep who troubleshooted, provided a different license code to replace the license code I purchased, and then resolved my issue.

 

The first agent was not nice and (according the 2nd agent) misrepresented my issue in the account notes.

 

The end result, unfortunately after 2 calls to TT support, fixed the issue.